Privacy Policy

Effective Date: April 9, 2026

HarvestFlow AI respects your privacy and is committed to protecting your information.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, business information, and any details you provide through forms, chat, or communication.

Usage Data:
Website interactions, page visits, form submissions, chat activity, and communication history.

2. How We Use Information

We use collected information to:

  • Provide, operate, and improve our services

  • Respond to inquiries and customer requests

  • Set up and manage automation systems

  • Send service updates, reminders, and communications

  • Analyze performance and optimize user experience

  • Operate AI-powered communication systems and workflows

3. Communications & SMS Consent

By submitting your information through our website chat widget, forms, booking tools, or other communication channels, you provide express written consent to be contacted by HarvestFlow AI.

You may receive communications via:

  • SMS text messages

  • Phone calls (including calls made using automated dialing systems, prerecorded or artificial voice, and AI-powered technologies)

  • Email

  • AI-assisted messaging systems

These communications may include:

  • Appointment scheduling and reminders

  • Service updates and notifications

  • Customer support communications

  • Marketing or promotional messages related to our services

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP or reply HELP for assistance.

Consent is not a condition of purchase.

We do not sell, rent, or share SMS consent or phone numbers with third parties for marketing purposes.

4. Opt-In Method

Users opt in to receive communications from HarvestFlow AI by submitting their information through the chat widget available on our website (https://www.harvestflowai.com).

During this process, users are required to provide their name, phone number, and message, and are presented with clear consent language before submission.

This consent is captured and stored within our CRM system (GoHighLevel), including the user's contact information, timestamp, and interaction details.

5. Data Sharing

We do not sell, rent, or share your personal information, including phone numbers, with third parties for marketing or promotional purposes.

We may share your data only with:

  • Service providers (such as CRM platforms, hosting providers, communication tools, and integrations) strictly for business operations

  • Third-party platforms necessary to deliver our services

  • Legal authorities when required by law

SMS opt-in data and consent are not shared with third parties for marketing or promotional purposes.

6. Data Security

We implement appropriate technical and organizational safeguards to protect your data. However, no system can guarantee complete security.

7. Cookies & Tracking

Our website may use cookies and tracking technologies to:

  • Improve user experience

  • Analyze website performance

  • Optimize marketing and communication efforts

You can disable cookies through your browser settings.

8. Third-Party Services

We may use third-party tools and platforms to operate our services, including CRM systems, communication providers, and analytics tools. These providers have their own privacy policies, and we are not responsible for their practices.

9. AI & Automated Processing

HarvestFlow AI uses artificial intelligence and automated systems to assist with communication, lead engagement, and appointment scheduling.

By using our services, you acknowledge that:

  • Some interactions may be handled or assisted by AI systems

  • AI-generated responses may not always be fully accurate or complete

  • Your data may be processed by automated systems to improve service performance and functionality

10. Your Rights

You may request to:

  • Access the personal data we hold about you

  • Correct or update your information

  • Request deletion of your data

To exercise these rights, please contact us using the information below.

11. Data Retention

We retain your data only as long as necessary to provide services and fulfill legal, operational, and contractual obligations.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our services after changes are posted constitutes acceptance of those changes.

13. Contact

For privacy-related questions or requests, please contact:

HarvestFlow AI
Email: support@harvestflowai.com
Phone: (210) 972-1461